Parklama Charging – Terms of Service

1. Introduction and Scope of Service

Parklama Charging is a digital marketplace platform that connects electric vehicle (EV) owners with charging station owners.

The platform is based on the sharing economy model and aims to promote the efficient use of existing charging infrastructure while supporting the growth of sustainable transportation.

Parklama Charging acts solely as an intermediary platform that facilitates connections between service providers (charging station owners) and service recipients (EV owners). The platform itself is not a charging service provider.


2. User Definitions and Membership

Service Recipient (EV Owner)

A user who searches for charging stations, makes reservations, and utilizes charging services through the platform.

Service Provider (Charging Station Owner)

An individual or legal entity that makes a privately or commercially owned charging station available to other users through the platform.

All users are required to complete secure authentication procedures before accessing the platform. Users are responsible for ensuring that all information provided during registration remains accurate and up to date.


3. Platform Role and Limitations of Liability

Parklama Charging serves solely as an intermediary platform that connects charging station owners with users seeking charging services.

The platform facilitates:

  • Listing of charging stations

  • Reservation management

  • Communication between users

  • Scheduling and booking processes

Parklama Charging is not responsible for:

  • Technical failures or malfunctions of charging stations

  • Vehicle-related issues or damages

  • Power outages or interruptions

  • Service quality provided by charging station owners

  • Any disputes arising between users

Any charging service provided following a reservation is solely the responsibility of the service provider and the service recipient.

Charging station owners are solely responsible for their electricity consumption costs, utility bills, tax obligations, and any other legal responsibilities associated with operating their charging stations.


4. Charging Station Owner Responsibilities

By listing a charging station on the platform, station owners agree to make the station available for use by other authorized users.

Station owners are responsible for ensuring that:

  • The station is accessible to users

  • The station is operational and safe to use

  • Location information is accurate

  • Technical specifications and charging capacity are correctly stated

  • Pricing information is accurate

  • Availability schedules are kept up to date

All charging stations may be subject to an administrative review and approval process before being published on the platform.

Station descriptions, images, and other information must accurately represent the actual condition of the charging station.


5. Reservations and Usage Rules

The platform provides reservation functionality through location-based services and availability scheduling tools.

To prevent scheduling conflicts, the system includes automated mechanisms designed to block overlapping reservations.

Users agree to respect reservation schedules and maintain professional and respectful conduct toward other users.


6. Payments and Commission Policy

Parklama Charging may charge a service commission on reservations processed through the platform.

Financial transactions are processed using secure payment infrastructure and industry-standard security practices.

Charging station owners may access information regarding:

  • Daily earnings

  • Monthly earnings

  • Pending payouts

  • Total revenue

through the platform’s earnings management and reporting tools.


7. Tax and Legal Obligations

Charging station owners are solely responsible for complying with all applicable tax, accounting, reporting, and legal obligations related to income earned through the platform.

Parklama Charging shall not be liable for any tax liabilities, penalties, or financial obligations incurred by users.


8. Reviews and Community Guidelines

Users may rate and review charging stations after completing a charging session.

The review system is intended to improve transparency, trust, and service quality across the platform.

Parklama Charging reserves the right to investigate and remove reviews that are misleading, abusive, fraudulent, defamatory, or otherwise violate platform policies.


9. Data Security and Privacy

Parklama Charging implements industry-standard security measures, including encrypted communications, secure data storage, and access control mechanisms, to protect user information.

To ensure platform security, prevent fraud, comply with legal obligations, and resolve potential disputes, certain user data may be retained after account deletion or account termination for periods permitted by applicable laws and regulations.

Such data will be processed solely for the purposes described above and will not be shared with unauthorized third parties. Upon expiration of the applicable retention period, the data will be securely deleted or anonymized.


10. User Conduct and Acceptance of Terms

By using the platform, users agree to:

  • Provide accurate and truthful information

  • Treat other users with respect and professionalism

  • Comply with all applicable laws and regulations

  • Adhere to the platform’s policies and guidelines

Parklama Charging is not a party to agreements formed between users and does not assume responsibility for disputes arising between them. However, the platform reserves the right to investigate reported violations and take appropriate action, including account suspension or termination when necessary.

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